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How to connect to your Windows VPS via RDP on macOS

Step-by-step guide using the Windows App application (formerly Microsoft Remote Desktop).

Before you start, you will need:

✅ A Mac with macOS 12 (Monterey) or later
✅ Your VPS IP address (sent by email after activation)
✅ The Windows username and password (sent by email)
✅ An internet connection

1

Download Windows App from the App Store

Microsoft has replaced the old "Microsoft Remote Desktop" application with the Windows App. It is the official and free application for RDP connections from macOS.

Open the App Store on your Mac and search for "Windows App". If you search for "Microsoft Remote Desktop", you will be redirected to Windows App, which is the same application with an updated name.

Click Get and then Install. You may need to authenticate with your Apple ID.

⬇ Open in the App Store
2

Open the application and add a new connection

After installation, open the Windows App from Launchpad or the Applications folder.

On first launch, the app may request microphone and camera permissions. You can allow or deny them, as these permissions are not required for normal use.

At the top, click the + button and select "Add PC".

Windows App + Add PC
3

Configure your VPS details

On the configuration screen, fill in the fields according to the table below:

Field What to enter
PC Name Your VPS IP address.
Example: 192.168.1.100
If the RDP port has been changed: 192.168.1.100:port
User Account Click "Add User Account" to save your credentials.
Username: Administrator
Password: the password sent by email when the VPS was activated.
Friendly Name A name of your choice to identify the VPS (for example: My Windows VPS). Optional.
???? If you leave "User Account" as "Ask when required", the app will ask for the username and password every time you connect. We recommend saving the credentials to speed up access.

After filling in the details, click "Add" to save the connection.

4

Connect to your VPS

Back on the main Windows App screen, you will see the VPS icon you just added. Double-click the icon to start the connection.

⚠️ On the first connection, an SSL certificate warning will be displayed. This is normal, as the server uses a self-signed certificate. Click "Continue" to proceed safely.

Done! You will be connected to your Windows VPS desktop and can use it normally.

5

Useful optional settings

You can adjust preferences by right-clicking the VPS icon and selecting "Edit":

Option What it is used for
Display Set the remote screen resolution or use "Fit session to window" to adjust it automatically.
Devices & Audio Redirect audio, printers, microphone, and clipboard (copy/paste between your Mac and the VPS).
Folders Share folders from your Mac with the VPS. They will appear as a network drive in the remote session.

Troubleshooting

I cannot connect: "Unable to connect" or connection timed out

Check if the IP address is correct. If the RDP port has been customized, include it in the format IP:port. Make sure your network allows connections on the port being used (default: 3389).

Incorrect username or password

The default username is Administrator (with a capital "A"). The password is the one sent in the activation email. If you forgot it, contact our support team to reset it.

Black screen after connecting

This may happen if another RDP session is already active or if Windows is still starting up. Wait a few seconds or try disconnecting and reconnecting.

Keyboard typing incorrect characters

Check the keyboard language in Windows: Settings → Time & language → Language & region and adjust it as needed.

I cannot find "Microsoft Remote Desktop" in the App Store

Microsoft has replaced it with the Windows App. Search for "Windows App", which is the official replacement with the same features.

Need help? Open a ticket in our Support Center.

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